Privacy Policy

Updated on 1st November 2023

 

Introduction

Welcome to Impiana Hotel’s website at [https://roxyimpiana.my] (“Website”). Impiana Hotel is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information when you use our Website.

Information We Collect

Information You Provide: We may collect personal information that you voluntarily provide when you make reservations, contact us, or sign up for newsletters. This information may include your name, contact details, payment information, and other relevant details.

Automated Information: When you visit our Website, we may automatically collect certain information, including your IP address, browser type, and device information. We may use cookies and similar technologies to enhance your user experience.

How We Use Your Information

Reservation Processing: We use your personal information to process and confirm your reservations and provide you with our services.

Communication: We may use your contact information to communicate with you about your reservation, send updates, and respond to your inquiries.

Marketing: With your consent, we may use your information to send promotional offers, newsletters, and updates about our services. You can opt out of marketing communications at any time.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers or business partners who assist us in providing our services or improving our Website. We require them to maintain the confidentiality of your information and adhere to applicable privacy laws.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Choices

You have the right to access, update, and delete your personal information. If you wish to exercise these rights or have concerns about your data, please contact us at admin@roxyimpiana.my.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will post the revised policy on our Website with the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at admin@roxyimpiana.my.

By using our Website, you agree to the terms of this Privacy Policy.